• We offer a 30
day return policy on
all items. (unless
stated in a different way in
the listing).
•
Video games must be
returned unopened.
If the item is
defective, it may be
returned within 15
days with a receipt
and the original
packaging.
Defective items may
only be exchanged
for a similar title.

• All returns
must be in original
condition and must
include the original
packaging and
content in tact.
• Returns must be
packed in proper
packaging to steer clear of
damage to the item
or it original
packaging.
• For
any return request
please contact us to
receive a RMA number
and return
instructions.
•
10% restocking fee
may apply.
•
Please allow 3-5
business days after
we receive your
package to process
your return.
•
Any returns that
violate this return
policy may not be
accepted and will be
sent back at
customers expense.

The following
electronics items
must be returned
within 15 days of
receipt:
Computers, Computer
hardware, Printers
(including 3D
printers), 3D
printing supplies
and products,
Camcorders, Digital
cameras, GPS units,
Digital music
players, Tablets,
E-readers, Portable
video players,
Drones, Video Game
Consoles, Video
Games• Video games must be returned unopened. If the item is defective, it may be returned within 30 days with a receipt and the original packaging. Defective items may only be exchanged for a similar title.
• All returns must be in original
condition and must include the original packaging and content in tact.
• Returns must be packed in proper packaging to steer clear of
damage to the item or it original  packaging.
• For any return request please contact our Customer
Toughen by eBay Messages and you’ll be assigned an RMA number and
instructions on how to proceed with your return.

•10% restocking fee
may apply.
• Please allow
3-5 business days after we recieve your package to process your return.
•
Any returns that violate this return policy may not be accepted
and will be sent back at customers expense.


Contact US


We take joy in helping you get the gear you want at at
the price you want!


Please don’t hesitate to contact us with any questions
or concerns.

You can contact by means of ebay message the usage of
the “ask a question” link below.
(Please allow 1-3 business days to receive a response,
response time may change throughout peak periods.)

or you’ll call Altatac Customer Service at
(323)-402-6554 Monday-Friday 9am-5:00pm PST except for holidays


• Please note that many of the
product images and description are provided to us by the manufacturer and
on occasion do not represent the exact color, size, style or other option of the
actual item. /span>