-DOES NOT COME WITH MANUFACTURE WARRANTY
carriers such as T-Mobile, AT&T, Straight Talk, Ultra Mobile, Simple
Mobile, Cricket and H20.
to ensure which band they use.
offer FREE SHIPPING and ONE DAY handling time! We process and ship
orders every business day, Monday through Friday, from our California
shipping facility. We do not ship on weekends or holidays. Any order
placed on Friday, Saturday and Sunday will ship Monday or the following
business day. Please provide us with an accurate physical address to
avoid processing delay or order cancellation. We only ship to the
confirmed PayPal address on file and we cannot change the address once
the purchase is completed. We use USPS First Class Mail Service.
Expedited shipping option is available upon checkout.
accept returns within 30 days of delivery date for an exchange or
refund. Please open an eBay return request and We will be able to respond
accordingly. Returns are processed weekly. Please allow us to get back
to you within an adequate time period. Items will have to be returned the same
way as received with all original packaging and accessories. Please note that we record all Serial/IMEI number of our products prior to shipment to prevent fraud.
avoid any delay, PLEASE ERASE ALL OF YOUR PERSONAL INFORMATION PRIOR TO
RETURNING THE DEVICE. This includes any
SAMSUNG/GOOGLE/ICLOUD/PASSCODE/ETC. It is important to do a FACTORY DATA
RESET to be sure that all data is deleted.
satisfaction is our highest priority and we take it very seriously. If
you have any questions or concerns, please contact us directly via eBay
Messages. Our customer service is open from Monday-Friday 9am-5pm PST.
Please do not leave neutral/negative feedback or open an eBay
case/PayPal Dispute which requires about 2-4 weeks to complete. We will be able to
assist you promptly with any issues you will have.
THANK YOU FOR SHOPPING with ROYALTY ELECTRONICS!